Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unused, in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@fintasticprovisions.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Please note that returns will be sent to the following address: Fintastic Provisions, Suite 104, 4521 Park Boulevard, San Diego, CA 92116.

Items sent back to us without first requesting a return will not be accepted.

Please contact us at hello@fintasticprovisions.com if you have any questions or concerns!

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.